Refund policy Privacy policy
Privacy Policy
This Privacy Policy describes how Martifyy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Martifyy.pk (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
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Basic contact details including your name, address, phone number, and email
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Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number
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Account information including your username, password, and security questions
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Shopping information including the items you view, put in your cart, or add to your wishlist
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Customer support information including the information you choose to include in communications with us
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, device and browser details, IP address, and other interaction data.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
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Companies that support our Site and Services, such as Shopify
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Payment processors that collect payment information to process your orders
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Advertising and analytics partners using tracking technologies
Any information obtained from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services ā to process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and enable reviews.
Marketing and Advertising ā to send promotional communications and show relevant advertisements.
Security and Fraud Prevention ā to detect and prevent fraud or misuse of our Services.
Communicating With You ā to provide customer support and improve our Services.
Cookies
We use Cookies to operate and improve our Site. For Shopify-related cookies, visit:
https://www.shopify.com/legal/cookies
You may disable Cookies in your browser, but doing so may affect site functionality.
How We Disclose Personal Information
We may share your information with:
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Service providers (payment processors, shipping partners, analytics providers)
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Business and marketing partners, including Shopify
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Affiliates within our corporate group
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Legal authorities when required by law
We do not use sensitive personal information to infer characteristics about you.
User Generated Content
Any reviews or content you post publicly on our Site will be accessible to others. We are not responsible for how third parties use publicly shared information.
Third-Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.
Childrenās Data
Our Services are not intended for children, and we do not knowingly collect data from children under 16 years of age.
Security and Retention of Your Information
While we take reasonable security measures, no system is completely secure. We retain personal information only as long as necessary for business, legal, or contractual purposes.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access your personal information
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Request deletion or correction
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Data portability
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Withdraw consent
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Opt out of marketing communications
You may exercise these rights by contacting us.
Complaints
If you have concerns about our privacy practices, please contact us using the details below.
International Users
Your personal information may be processed outside your country, including in the United States, in accordance with applicable data protection laws.
Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
š Phone: +92 302 2749682
š§ Email: support@martifyy.pk
š Website: Martifyy.pk